How does Popmoney work?
Popmoney allows you to send money to friends, family or anyone at all.
After you enter your Eligible Transaction Account information, you can send or request money from your contacts. They will be notified by email or text message that you wish to send money or are requesting money from them. You and your contacts will never need to exchange financial account information.
What are different ways I can send money to someone?
You can send money using a recipient’s:
o email address: your contact will receive an email with instructions on how to direct the payment into his or her Eligible Transaction Account.
o mobile number: a text message will be sent to the recipient with instructions on how to direct the payment into his or her Eligible Transaction Account. If the recipient does not respond to the payment notification after 3 days, a reminder text message will be sent reminding him/her to act on the payment notification.
o Eligible Transaction Account: information (routing and account number): money will be directly deposited into your contact’s Eligible Transaction Account. You will also have the option to send the contact an email.
When will the recipient receive the funds?
The timing to receive the funds depends on the type of account used to make the payment. The delivery speed will be displayed when you schedule the payment. It could take additional time if your contact has not used Popmoney or will have to log in and accept the payment.
If you are sending the payment notification through email and your contact wants to collect the funds into an Eligible Transaction Account; s/he must provide his/her Eligible Transaction Account information by 10 PM Pacific Time in order to receive the funds the next business day.
How will I know if someone sends me money using Popmoney?
If the sender sends the money using your email address or mobile phone number, you will receive an email or text message with instructions on how to deposit the payment into your Eligible Transaction Account. If the sender uses your Eligible Transaction Account information, the money will be deposited directly into your Eligible Transaction Account. In that case, you will only receive a notification if the sender enters an optional message when submitting the payment.
It’s easy to get started:
Already enrolled in Online Bill Pay? It’s just as easy to use Popmoney.
- Login to Online Banking.
- Click on the “Pay Bills” tab.
- Scroll down to the “More Bills” category
- Click the “What else can I do?”
- Click the “Popmoney” tab.
It’s that simple!
Not signed up for Online Bill Pay? Sign up today!
Fees may apply. Terms and conditions apply.